With EEA-Lex you can find information about proposed EU legal acts with possible EEA relevance, adopted EU acts under consideration for incorporation into the EEA Agreement, and acts that have already been incorporated into the Agreement.

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Commission Recommendation of 12 May 2010 on the use of a harmonised methodology for classifying and reporting consumer complaints and enquiries
Empfehlung der Kommission vom 12. Mai 2010 zur Verwendung einer harmonisierten Methodik zur Klassifizierung und Meldung von Verbraucherbeschwerden und Verbraucheranfragen
Tilmæli framkvæmdastjórnarinnar frá 12. maí 2010 um samræmda aðferðafræði við að flokka og tilkynna kvartanir og fyrirspurnir frá neytendum (2010/304/ESB)
Kommisjonsrekommandasjon av 12. mai 2010 om bruk av en harmonisert metode for klassifisering og rapportering av forbrukerklager og –forespørsler (2010/304/EU)

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