EEA EFTA Comment on contract rules for online purchases

Published 21-12-2016
On 21 December 2016, Iceland, Liechtenstein and Norway submitted a joint comment on two European Commission proposals aimed at creating harmonised rules to increase consumer trust in the Digital Single Market by providing a high level of consumer protection.

Harmonised rules will also ensure a broader choice at more competitive prices for consumers, create a friendly environment for businesses, and contribute to increasing the volume of cross-border trade. For businesses, simplification of the legal framework is a key prerequisite for their competitiveness and active participation in digital markets.

In their Comment, EEA EFTA States welcome the Commission’s proposal on new contract rules for the supply of digital content, and believe that the proposal has the potential to increase consumer confidence and legal certainty, to the benefit of both consumers and traders.

The EEA EFTA States also welcome the proposal regarding contracts for online and other distance sales of goods. They believe, however, that legislation establishing different contractual rights for consumers depending on the sales channel is not the right way forward in a context where sales increasingly take place in an omni-channel environment.

It is the view of the EEA EFTA States that EEA law applicable to the sale of goods should not diverge on core contractual concepts, e.g. remedies and legal guarantees, depending on whether or not the contract is deemed to be a distance sales contract.

Read the full text of the EEA EFTA Comment here.

This comment is a follow-up to the EEA EFTA Comment issued on 16 November 2015.

An EEA EFTA Comment on the Commission’s proposal for a regulation on Consumer Protection  Cooperation  was issued on 1 December 2016.

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